I badly need your help.I was about to format my Dell 14r 5421 laptop and i noticed my cd/dvd isn't working anymore. Led indicator is off and it's not showing in device management and also in bios.
Is it possible that it's not showing in bios but it isn't broken?
I dont wanna replace it and found out after that it isnt broken and its just a software issues.
Tried to format thru system restore but error occurs "some file missing".
If still this cannot be solve then my last option is to install fresh windows 8 thru usb or but external drive.
Unplug the system, disconnect the battery and hold the power button for 30 sec. Remove and reinstall the drive.
If it's still not seen in setup, the drive is dead and will need to be replaced.