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Laptop crashed for the 5th time in time span of one year
Hi. I had purchased a Dell Inspiron 15 3000 series in February, 2018 and this is the 5th time I'm sitting in front of a blank screen because it has crashed AGAIN. In a span of one year, this is the 5th time this laptop is crashing and I'm so tired of getting it fixed again and again. I honestly think that Dell gave me faulty piece because I've never seen any laptop crash so many times before. It hadn't been even 5 months when it crashed for the first time. And since then, it's been crashing continuously. I'm so tired of wasting my time and energy in this. I just want to toss away this laptop and never purchased anything Dell again.
U2CAMEB4ME
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April 17th, 2019 04:00
@Sakshiiix
Sakshiiix
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April 17th, 2019 04:00
It was HDD, OS - windows 10
Sakshiiix
5 Posts
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April 17th, 2019 04:00
Sakshiiix
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April 17th, 2019 07:00
Saltgrass
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April 17th, 2019 07:00
If you have dump files, zip and put on your OneDrive and give us a link. Someone may be able to narrow down the problem.
Saltgrass
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April 17th, 2019 08:00
A crash is normally considered to be a BSOD. If you system is shutting down and you are not able to restart, that is worse than a BSOD.
If you have had it repaired before, what were you told about the problem? If the laptop appears to startup if you are listening and watching for light indications, have you tried an external monitor?
If it is completely shutdown, what exactly happens when you hold the power button for 1 or 2 seconds?
Can you think of anything that might be common to all the prior crashes?
Sakshiiix
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April 17th, 2019 09:00