1 Copper

Laptop not working

SImply, now when i start my laptop, i get the following message:


'internal hard disk drive not found

to resolve this issue, try to reseat the drive.

no bootable devices--strike f1 to retry boot, f2 for setup utility

Press f5 to run on board diagnostics'


 This appeared over nothing which i found rather odd

I have information on my laptop i would really like to backup, then reformat if needed

1 Reply
5 Iridium

Re: Laptop not working

Unplug the system, disconnect or remove the battery and remove and reinstall the drive.

Plug back in and see if the drive appears.  If it does, back it up -- NOW.

If it still doesn't show up, it's too late for backup.  If you need the data, you'll need a data recovery service such as Gillware, Ontrack, etc.  Contact one of these services for an estimate (but budget $600 or so for a basic recovery and depending on what needs to be done, possibly into the four-digit range in dollars if it's an extensively damaged drive).