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July 3rd, 2019 19:00

Laptop screen, Whites appear yellow after screen replacement

Hi Team I had my laptop screen replacement happened yesterday along with its cable because it would turn off when the laptop or the lid moved, its an Inspiron 15- 5567. My father was at home when the screen replacement happened, now when I came home and checked the laptop, all the whites in the laptop appear yellowish, the bright vibrant colors that the original screen had is gone now. How can this be? Isn't the replacement screen the same as the original screen? Please help me sort this problem out. My Service Tag Number is Regards Rohan

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3.4K Posts

July 4th, 2019 12:00

Thank you for your message. I will be glad to assist you with this. Have you tried changing the brightness settings to see if that helps?

 

Is the yellow tint seen irrespective of the application used?

What is the current version BIOS installed? Could you please private message an image of the screen?

 

 

32 Posts

July 3rd, 2019 20:00

check if night light is on 

4 Posts

July 18th, 2019 08:00

Sreejith, helped me with the replacement of the parts and the computer is back to its best glory now. Thank you Dell Team for all the help and resolution.
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