Ninja1997
1 Copper

Laptop shutting down abruptly(Inspiron 5558)

So ive been using Inspiron 5558 for around 2 yrs.Today i was working on the laptop when suddenly it shuts down.When turned on , wouldn't work for more than 2-3 minutes after booting.I thought it would be overheating.So i let it cool down for some time.Tried again but to no avail.Then looked up the forum someone suggested to run the diagnosis to see if the battery is faulty.Did the same.It said battery at the end of usable life.I thought if battery is out of life it should work when plugged in.But the laptop does'nt stand for more than 5 minutes no matter if its plugged in or on battery.

Plz provide with a solution.Need the laptop urgently.plz help.

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2 Replies
ejn63
4 Ruthenium

Re: Laptop shutting down abruptly(Inspiron 5558)

The battery is not the issue if the system won't stay running with it disconnected. Have you run a system diagnostic (F12 at powerup to get in)?
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Ninja1997
1 Copper

Re: Laptop shutting down abruptly(Inspiron 5558)

Yes ive tried the diagnosis it said battery running out of usable life

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