Shehwar
1 Copper

Laptop shutting down after bios update

Hi!

I am having some issues regarding to my laptop dell inspiron 15r n5010 after updating the bios.

The system sht down unexpectedly when i try to boot my laptop with usb or compact disk (cd) but it is working properly when its running on my old window but i wanna upgrade my windows due to some reasons.

And also, I have upgraded my ram from 2gigs to 4gb but it is showing me 3.80gb usable out of 4gb while i am using a 64 bit windows 7 pro.

Can you help me? 

0 Kudos
2 Replies
Mary G
5 Iridium

Re: Laptop shutting down after bios update

The ram usage 3.8 is perfectly normal. Some of the 4 gb is used by the system. 64bits windows utilizes ram over 4 gb. Your model is 8 years old and is most likely due to be replaced soon. Run the Diagnostics to test for failing hardware. Your model is not recommended for upgrading to Windows 10. Wait until getting your next computer that will come with Win 10.

Shehwar
1 Copper

Re: Laptop shutting down after bios update

I tried the system diagnostic from bios startup but, it’s not working properly and cause the same issue and my laptop shuts down again during diagnostic.

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