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RIDDLE TOM
1 Copper

MY INSPIRON 5567 DOESNT WORKING WELL.

hi all, my insipiron 5567 is very hot while playing games. i bought it on sept 12 2017. battery is draining very quickly and pitting in the palm rest. please tell the solution

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apandey287
2 Iron

Re: MY INSPIRON 5567 DOESNT WORKING WELL.

You can do the following things --

1)Keep your laptop on a flat surface so that proper airflow is maintained.

2)Elevate your laptop: Keep a book below it

3)Buy a cooling pad

4)Keep your laptop in a cool environment (Air Conditioner )

If the above doesn't work, i would recommend you to call Dell support and state your issue to them. I guess they will replace the heat sink and cooling fans.

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Moderator
Moderator

Re: MY INSPIRON 5567 DOESNT WORKING WELL.

Thank you for your message. Does the system get hot only when gaming?

 

There are a lot of resources used while gaming & in-turn will emit a lot of heat. However,    this shouldn’t be too uncomfortable to touch. Make sure that the air vents are clean & there is no dust accumulated.

 

As suggested by apandey287, use the system on a flat hard surface.

 

Run a hardware diagnostics by following this link http://bit.ly/2fJuGXB & check if there is an error.

 

What is the version of BIOS installed?

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

 

Dell-SreejithRamesh
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To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
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