Last reply by 06-30-2022 Unsolved
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2 Bronze
2 Bronze

Memory Utilization is Always High

Hi All

I am facing issue since long time that Memory utilization of the System is always more than 60% even if i don't use any APP

All Background & Windows processor keeps on running , Tried below things without luck

1) Visited 2 DELL service center as per them NO HW Issue found

2) Formatted the Laptop 

3) Upgraded the Windows 10 to latest Version of 21H2

4) Run SupportAssist of DELL but No issue found.


Please anyone can help me in the case?

Replies (8)
5 Tungsten

How did you format the Laptop ?? 

if you performed factory image restore that it loads the same image on the machine. Most common cause of high ram usages on Dell machine is bloatware Dell installs on the machine. Before attempting the final step. Please remove. 


1. SupportAssist. 

2. Dell mobile connect 

3. Dell updates

4. My Dell 

5. Dell customer connect 

6. Dell Cinema

7. SmartByte 

8. Dell power manager 

9. Any other apps you don't use. 

10. Open Task manager > Start up > Disable everything except your security software and WaveMaxx. 

11. Open : Setting > System > Notifications and disable everything

12. Open Settings > privacy > background apps > Turn off 



If none of the changes work, do not use Dell OS media any more. This time Format your Laptop using Microsoft Image. use media creation too to create a bootable image. This image is a clean Copy of OS without any customization from Dell. Per my experience the RAM usages will remain between 2-3 GB with this image. As far as Dell bloatware is concerned, you only need SupportAssist.



4 Germanium

How much RAM do you have?

2 Bronze
2 Bronze

I have 8GB


Thanks for your kind suggestion

I will check the steps suggested by you


Laptop format was done by Dell Service center so i am not sure qbout the image.

Also just for information i am using 8 GB RAM

4 Germanium

Well, with 8 GB it’s not unusual that utilization could routinely be 60%.  Unused RAM is wasted RAM. You want it to be used. 

I also agree with XPS_Man that clean installing Windows is helpful. It lets you avoid a lot of bloatware and unnecessary processes.

After a clean install, you can also spend time uninstalling unneeded apps and disabling services that don’t apply to your needs. All that will help to make your system leaner and faster. 


Thank you for your suggestion.

I will check it and hope it will improve.

5 Rhenium

Can you tell which app/service is using cpu and memory from task manager?


dell service center would obviously use Dell image. Use the image created by Media creation tool


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