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Neena G
1 Copper

Microsoft 8.1 not activated after installing a new hard drive and Windows

I have a Dell Inspiron 15 (3551). The hard drive needed to be replaced and reinstall Windows 8.1 from a USB. Now Windows is not activated. How do I get the activation key from Dell since I can't find my original papers from my laptop? I am not able to connect the laptop to the internet as well. I assume it's because Windows 8.1 is not activated. Can anybody help me?

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ejn63
4 Ruthenium

Re: Microsoft 8.1 not activated after installing a new hard drive and Windows

There will be a phone number on the activation screen - call that and tell Microsoft you replaced the drive.  They'll activate the copy.

 

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jphughan
5 Tungsten

Re: Microsoft 8.1 not activated after installing a new hard drive and Windows

Windows not being activated does NOT prevent you from getting onto the Internet.  You probably need to install wired Ethernet and/or WiFi drivers.

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