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My Dell laptop will not start up

Dell inspiron n5010 purchased in year 2010 ... Ran all ok.. Till year 2016 ...the issue is its not showing the charging light ...so I gave the device for re work or diagnostic ...the technician was taking too much Time reparing ...he said the motherboard is not working ...it costs up to 5000 inr ..so I thought to change the battery pack ....it did not worked too..tell some more ...capabilities ..or possibilities...so I can start my device...need help...
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8 Krypton

Re: My Dell laptop will not start up

The technician is likely correct - the mainboard needs replacement.  On a system this old, carefully evaluate the cost vs. the cost of buying a new system - repairs come with at best 90 days warranty, so you'll be spending quite a bit more (with labor) than the system is worth to repair it.


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Community Manager
Community Manager

Re: My Dell laptop will not start up

Hi 1211_89,

Thanks for posting.  Apologies that your system is not performing as expected.

ejn63 is correct, you may need to weigh the possibilities of a new purchase rather than a repair, but if you haven't already tried, here is some troubleshooting from the Dell knowledge base you may find helpful:

Dell PC does not turn on or boot into Windows

Dell-Robert P
Social Media Support
To help us troubleshoot, please send us the Dell service tag number via a private message
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