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May 14th, 2018 13:00
My USB 3.0 External HDD cannot be recognized
Good day Everybody,
I just bought a brand new Inspiron 7577 gaming laptop. Installed a fresh copy of windows 10. My USB 3.1 ports do recognize my USB 2.0 thumb drives with no problems but cannot read my USB 3.0 external HDD. the HDD proved to be working fine on another Laptop running. The drives on device manager seem to be working fine.
Any suggestions please ?
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