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Prashis
1 Copper

My dell 3543 keyboard keys ‘r’ ‘4’ ‘5’ stopped working

What should I do? 😕
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3 Replies

Re: My dell 3543 keyboard keys ‘r’ ‘4’ ‘5’ stopped working

Sort to hear about the issue.
Do you feel the keys Hard to press?
Run the below utility to test for any hardware problems.
https://www.passmark.com/products/keytest.htm
This is a interactive test.
Once the program is open, the keyboard keys will be displayed.
Press on all buttons that are not working,
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FAISTECH4U
1 Nickel

Re: My dell 3543 keyboard keys ‘r’ ‘4’ ‘5’ stopped working

CHANGE UR KEYBOARD

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Moderator
Moderator

Re: My dell 3543 keyboard keys ‘r’ ‘4’ ‘5’ stopped working

Thank you for your message.

 

How long have you been having this issue? Has there been any recent software changes like installing a new game or antivirus?

 

Are the keys stuck? Was there any liquid spillage?

 

Try using the On Screen Keyboard & check if all the keys respond, you can also use an external keyboard if available. This will help us diagnose if this is an issue with the keyboard or the OS.

 

Please click on the message tab next your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

Dell-SreejithRamesh
Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
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