Ajzamudio1
1 Copper

My dell wont turn on

I have a Dell, inspiron (reg model: P69G)
I have plugged it up to charge and the ligt has not turned on at all. Not even when its “plugged to charge”. I have only had this computer for a year.
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Moderator
Moderator

Re: My dell wont turn on

Thank you for your message. We will be glad to look into this for you.

 

What is the status of the light on the ac adapter? If you can remove the battery on your computer, please disconnect the power cord, remove the battery. Press and hold down the power button for 30 seconds, this will release the static. 

 

Connect the battery back in, check if the light on the ac adapter is on, connect the power cord to the system & check the light stays on.

 

What is the status of the power button light? Is there any light blinking or steady?

 

Please click on the message tab – click new message & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

 

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