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New Battery for Inspiron 14z 5423 shows 100% but actually not 100% and not ccharing
I purchased new battery for my Inspiron 14z 5423. I replaced the old battery with new and charged it to 100% first time while laptop was off. But than I used it on new battery and when the battery reached 70% so I connected the AC adapter to laptop again to charge it. Strangely when I connected the AC adapter, the battery bar directly shows 100% while Laptop is on AC power and battery actually not charging. Because when I remove the adapter, bar is still the same 70% while when again I connect AC adapter, it umps to 100% and the charging light gives one long blink and then goes off.
kindly help.
IMK
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January 18th, 2022 09:00
The reason battery stay up to 70% and not charge further was due to option Desktop Mode, which wa enabled. Desktop mode helps in disabling the battery to charge up to 100% to maximize the life of the battery. I disabled it as below and it worked:
ieee488
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January 18th, 2022 09:00
You have taken actions to decrease the life of your new battery.
Good job! LOL.
ieee488
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January 18th, 2022 08:00
Is it a genuine Dell battery? I suspect not.
DELL-Cares
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January 18th, 2022 08:00
Hello, I see you are looking for technical assistance. If you need our help, you can start a private message with us and we will be happy to assist you.
IMK
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January 18th, 2022 09:00
Manufacturer is SANYO but Dell power manager shows it as as dell battery.
ieee488
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January 18th, 2022 09:00
Batteries go bad when sitting on the shelf.
Your laptop is 10 years old.