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No funciona tarjeta dedicada

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Hola, tengo una dell inspiron 5570 con una tarjeta integrada intel 620 y una amd radeon 530 de 4 gb. Mi problema es que mi laptop no esta usando mi tarjeta dedicada a pesar de tener los drivers actualizados. Por ejemplo cuando quiero jugar al football manager 2020 tira un mensaje de error dxdiag device error removed cuando reproduce los partidos y el juego asegura que solo puede funcionar con baja calidad grafica, cuando hace unos meses el fm19 me funcionaba con alta calidad.

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Re: No funciona tarjeta dedicada

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Hello, good afternoon, I also have a Dell Inspiron 15 5570 notebook with a 4 GB Radeon 530, but when I play League of Legends, it closes when there is too high a graphics load and the notification center tells me that it has been blocked. LOL.exe application access to graphics hardware.

I have downloaded the AMD driver updates and update their drivers, the same for the Intel HD graph 620, I don't know what to do anymore I can't use my computer like before.

 

Hello, you see that the problem was not with the AMD but with the integrated board of Intel. I uninstalled the latest drivers and reinstalled the ones that came from the factory (now it says something like "Microsoft basic display drivers") and now the Notebook always works with the AMD board. At the moment I notice that the game works although with some laggeo. I am going to test these days if a problem does not appear and if so, I have it this week. I recommend that you review the Intel 620 board drivers issue so that the conflict can be resolved and work normally. I keep you updated if any inconvenience reappears 

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Re: No funciona tarjeta dedicada

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Hello, good afternoon, I also have a Dell Inspiron 15 5570 notebook with a 4 GB Radeon 530, but when I play League of Legends, it closes when there is too high a graphics load and the notification center tells me that it has been blocked. LOL.exe application access to graphics hardware.

I have downloaded the AMD driver updates and update their drivers, the same for the Intel HD graph 620, I don't know what to do anymore I can't use my computer like before.

 

Hello, you see that the problem was not with the AMD but with the integrated board of Intel. I uninstalled the latest drivers and reinstalled the ones that came from the factory (now it says something like "Microsoft basic display drivers") and now the Notebook always works with the AMD board. At the moment I notice that the game works although with some laggeo. I am going to test these days if a problem does not appear and if so, I have it this week. I recommend that you review the Intel 620 board drivers issue so that the conflict can be resolved and work normally. I keep you updated if any inconvenience reappears 

Ver la solución en mensaje original publicado

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