No sound Inspiron 5576 Gaming

I'm having the same issue, Have you figured it out Inspirion 5576

Same issue here. I have the Inspiron 15 Gaming 5577, so not the exact same laptop, but almost. And I know it is definitely linked to the update I just got to Windows 10 version 1903.

Last night sound worked fine. Overnight the update installed. This morning, no sound. I tried the Troubleshooter, and the error is "audio peripheral doesn't appear to be plugged in". I tried uninstalling the driver, and restarting. The driver installs fine. But I still get no sound, and the same error about not having a device plugged in. I tried restarting the Windows Audio Service, which I read in another forum. No change.

If anyone has any suggestions, I am eager to try them.

Just checking in to say I solved my sound problem. Maybe it will help you also, even though you have the 5576, and I have the 5577. In my case I had to install the original Realtek High Definition Audio Driver. I had removed it several months ago and was using the default "High Definition Audio Device" since it worked better with bluetooth speakers connected. However at the suggestion in one forum I found, I decided to try it, and it worked!

I'm not happy that I'm back to Realtek, but at least I have sound.

Best wishes for your problem!

Since there isn't a resolution to this issue, I'm going to assume that it's a defect of some kind. Maybe vulnerable to certain types of shock? I too, have this problem and it's extremely annoying. Other than the sound issue, fairly happy with the laptop. Does anyone read these and respond with a REAL solution? Uninstalling and re-installing the driver DOES NOT do any good. I shouldn't have to use a Bluetooth device in conjunction with my laptop. Especially when the system boasts internal speakers with built-in "subwoofer".

Was there ever a resolution to this problem? I too have a 5576 with the exact same issue. I've tried reset and also a full format and reinstall of Win 10 using external media. I've tried reinstalling Realtek drivers, latest version as well as legacy versions (suggestions of conflict between latest version and Win10 build 1903), all to no avail. Device Manager shows AMD Audio (for HDMI audio out) but no Realtek, even though a Realtek folder appears in Programs (x86). Running audio diagnostics in BIOS proves that the speaker is connected and working, but no joy in Windows. Laptop is out of warranty so Dell don't seem interested in helping, even though the hardware itself is fine. If it's a known issue surely there'd be a fix by now? 

Thanks in advance if anyway can advise while I still have some hair left.

It’s unfortunate but I had no choice but to purchase two more laptops for my twins. There was no resolution to the problem as Dell was unable to resolve the issue. Swapping the motherboards twice wasn’t the answer which leads me to believe there was something not compatible with the on board sound device and Microsoft driver. Rolling back Windows 10 prior to 1903 resolved the issue. 

Welcome to the Dell Community  @Mstrbj 

Sorry to hear that you had to rollback W10 just to resolve a sound issue!!!

Some here are of the mind set that W10 updates do not cause hardware problems and do not need to update drivers.

As you and others have found is that W10 updates do cause hardware problems and drivers do need to be updated!!!

Lets see if Dell really CARES and takes some initiative to resolve this problem!!!

Best regards and good luck,

U2

Hello

I have the same problem.

What do you recommend me to do?🥺

How can i delete the last windows updates?

Thank you Very much!