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DanyellaHilly
1 Copper

No sound from speakers and headphones on my PC! Windows 10

I tried to update the drivers,

Checked if devices are disabled, 

Checked troubleshoot,

Tried to restart the pc 

Literally nothing is working.

But when I do play something on the pc it shows on the sounds that its playing, I just can't hear it.

I thought maybe there's a problem with the speakers so I connected my headphones and yet it's not working 😥

Help???

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3 Replies
Phillips423
1 Copper

Re: No sound from speakers and headphones on my PC! Windows

Hi,

I had somewhat similar problem too, although I was getting a crackling sound. You can checkout the resolutions here https://silicophilic.com/fix-windows-sound-crackling-problem/ to see if that works for you.

 

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DanyellaHilly
1 Copper

Re: No sound from speakers and headphones on my PC! Windows

not working for me but thank u anyway!

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Community Manager
Community Manager

Re: No sound from speakers and headphones on my PC! Windows

Hi DanyellaHilly,

 

 

 

Thanks for posting.  Apologies that your system is not performing as expected.

 

 

 

Your post does not state which computer model you have.  Please post back with the model so we can give a better response.

 

 

 

If you haven't done so already, please run a systems diagnostics.  Run Dell supportassist, make a note of any error messages encountered and post back.  If there are no errors, then the hardware is performing as designed and the problem may be software.

 

 

 

Make sure you have all your drivers and BIOS drivers up to date and try it again.

 

 

 

If the system is under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

 

 

 

If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service call -http://dell.to/1vnT6CQ


Dell-Robert P
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To help us troubleshoot, please send us the Dell service tag number via a private message
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