msorbany
1 Copper

Not able to install Ubuntu/Linux on Inspiron 7490

I am trying to install Ubuntu on my new Dell Inspiron 14 7490. Many recommended to change the SATA option to AHCI, but the main issue is the bios of my laptop does not have this option. 

Does anyone have a solution for this issue?

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9 Replies
U2CAMEB4ME
4 Ruthenium

Re: Not able to install Ubuntu/Linux on Inspiron 7490

Welcome to the Dell Community  @msorbany 

You would need to wait for Dell to come up with some updates to be able to install Ubuntu???

https://www.dell.com/community/Inspiron/Not-able-to-set-SATA-operation-to-AHCI-in-BIOS-Inspiron-7490...

If that will ever happen your guess is as good as any other???

I am not sure but this may be the beginning of the end to AHCI ???

Best regards and Good Luck,

U2

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Napolar
1 Copper

Re: Not able to install Ubuntu/Linux on Inspiron 7490

RuskinF
2 Bronze

Re: Not able to install Ubuntu/Linux on Inspiron 7490

You'll have to change the secure boot option in the BIOS to off.

Then you'll be able to install Ubuntu on it.

Hope this helps!

Regards.

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U2CAMEB4ME
4 Ruthenium

Re: Not able to install Ubuntu/Linux on Inspiron 7490

Welcome to the Dell Community @RuskinF 

If you would have taken the time to read any of the links provided you would know that does not work!!!

https://www.dell.com/community/Inspiron/Not-able-to-set-SATA-operation-to-AHCI-in-BIOS-Inspiron-7490...

Best regards,

U2

Microsoft Registered Refurbisher
Microsoft Registered Partner
HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
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msorbany
1 Copper

Re: Not able to install Ubuntu/Linux on Inspiron 7490

Thanks for your help guys.

I've decided to refund this laptop after many private messages from the Dell support trying to convince me to post the issue on Ubuntu forums as it is not Dell problem, which indicates that Dell is not aware about our concerns.

Moreover, I will use the Ubuntu forums  to warn other Linux users to avoid this model as it useless for them.

Sind canada
1 Copper

Re: Not able to install Ubuntu/Linux on Inspiron 7490

I never had problem to install ubuntu on an inspiron laptop. Sometime the install bug and all you have to do is try again. Does it give you an error?

Webmaster from sind canada.
msorbany
1 Copper

Re: Not able to install Ubuntu/Linux on Inspiron 7490

Same am I,  I never had a problem like this in Dell inspiron , but this is my case with this model. I am currently using Ubuntu in my old Dell inspiron, but I don't know what happened to the new Dell models !!!

msorbany
1 Copper

Re: Not able to install Ubuntu/Linux on Inspiron 7490

The error which I am facing while booting the Ubuntu is :

request failed for pin 180

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U2CAMEB4ME
4 Ruthenium

Re: Not able to install Ubuntu/Linux on Inspiron 7490

Welcome to the Dell Community  @msorbany 

What model laptop are you trying to install Ubuntu on???

If it is the 7490 please read the posts above and click on some of the links.

Best regards,

U2

NOTE: Ubuntu CANNOT be installed on the 7490

Microsoft Registered Refurbisher
Microsoft Registered Partner
HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
If you like an answer please click on the thumbs up “Kudos”
If a reply is the solution to your problem please click on “Accept as Solution”