Laptop systems sometimes overheat as well as hard drives fail at times. What computer do you have that is having these issues? Post the computer model number and the OS installed.
Thank you for your message. I will be glad to look into this for you.
How long have you been having this issue? What is the system model in question here?
Does the system restart or shutdown frequently?
Run a hardware diagnostic by following the video on this link http://bit.ly/2fJuGXB & check if there is an error.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.