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PN338M Active Pen for Inspiron 15 7000 2-in-1

I purchased an Inspiron 15 7000 2-in-1 laptop in 2017 and it came with a PN338M Active Pen.  I didn't start using the pen until this year.  Last week it quit working.  I swapped out the battery (twice), and it still didn't work.  I thought it might be the pen, I purchased a new PN338M Active Pen.  It arrived today, and it doesn't work either.  What am I doing wrong? 

Please help!

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