APARNAG
1 Copper

POOR PERFORMANCE OF DELL LAPTOP

TEAM,

I Have contacted your team for my laptop issue.

Issues of my laptop is as follows:

1>Over heating of laptop within 10 minutes if i use laptop on lap or pilow.
also laptop heats within 90 mins if i use it on table.

2>if i have 100% charging in laptop . I am getting only 2-3 hours battery backup which is not sufficient if i need to use laptop 6-7 hours. I need to attached charger. Don't understand difference between laptop & desktop.

3>Also laptop hangs sometimes even if i use youtube only.

4>Screen flickers on login.

 

Your team has given me some exe which i have installed . Still issue is not resolved.

Dell service center suggested me to reset my pc.

I have done that to.

I have purchased latop on 18-Mar-2018.
Within 2-3 days i faced these issue. I am co-ordinating with technical support , laptop seller(dell authorized store) & dell service center
for solving these issues. But not getting any positive response . I am facing these issue since 1 month.


I have purchased dell laptop because of good performance.

If i am facing these issues within few days i feel its better if i buy laptop from other company.

If feel like i have done mistake by choosing dell.

I don't know whether seller sold me genuine copy or not. If he has sold genuine copy then thses issues sholuld not come.

I hope you can understand issues faced by me. I have wasted my valuable time for troubleshooting thses issue and i don't want to waste more time on these things.


Kindly take necessary actions agianst these on priority or refund my money or give me genuine copy of this laptop.

 

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4 Replies
8 Krypton

Re: POOR PERFORMANCE OF DELL LAPTOP

Not much to go on here.  System model?  (i.e., Inspiron 3335, etc.)?

One suggestion:  stop abusing the system by using it on a lap or pillow.  That will block the cooling intake/exhaust and lead to rapid overheating.

 

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APARNAG
1 Copper

Re: POOR PERFORMANCE OF DELL LAPTOP

thanx for your reply..

 

how to use laptop when i m outside home or office ??

 

what about laptop screen flickering on login.

model is 5567

0 Kudos
8 Krypton

Re: POOR PERFORMANCE OF DELL LAPTOP


@APARNAGwrote:

 

how to use laptop when i m outside home or office ??

 


On a desk or table!

 

All of your problems could be because your laptop is overheating which is caused by you using it on a pillow!

 

operator error!

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8 Krypton

Re: POOR PERFORMANCE OF DELL LAPTOP


@APARNAGwrote:

thanx for your reply..

 

how to use laptop when i m outside home or office ??

 

what about laptop screen flickering on login.

model is 5567


Trays like this have a beanbag or foam underside so that they're comfortable to place on your lap, while giving your laptop a flat, rigid surface to sit on so that it can maintain proper cooling.  That's just one example; you can find lots of others by searching "laptop tray" on Amazon or elsewhere.

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