KlaraLibri
1 Copper

Problems with the sound

I cannot control the volume in the mixer and when i try to troubleshoot it, nothing is found. The volume is either off or always on maximum. I updated my drivers, but problems still persisting, i am not sure what to do. I have Inspiron 15 5000 2-in-1

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Moderator
Moderator

Re: Problems with the sound

KlaraLibri,

Uninstall the audio drivers, reboot the machine and install the chipset drivers in the system. Reboot the computer and then install the audio drivers back in the computer. Click the link below to choose your computer model and OS to download the drivers. Also, click the link below for information about 3rd party programs taking control of your audio.

 

How to prevent 3rd-party software from taking control of the audio device

 

https://dell.to/2TDoGiM


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