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3 Apprentice

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546 Posts

731

May 20th, 2020 14:00

Random Brief Freezes

I have an Inspiron 3583, and every once in a while, usually while on FireFox, the computer will just randomly freeze (no response from mouse or keyboard) for several seconds, then return back to normal as if nothing happened. No BSOD's, no restarts, just annoying brief freezes that last for several seconds. Diagnostics report that everything is OK. Doesn't seem to be a Windows 10 issue as my last laptop never experienced this issue. The only thing I can think of is some sort of driver issue or a Dell application running in the background. Any suggestions?

3 Apprentice

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546 Posts

September 8th, 2020 14:00

Well hopefully I won't jynx it, but the freezes seem to have vanished. Two things I can think of... Firefox addressed something in an update, or upgrading to a NVMe drive (on August 1) and removing the original hard drive stopped it from hanging.

4 Operator

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6.4K Posts

May 20th, 2020 18:00

You could clear Fire Fox cache to see if it will fix the brief freezing.

How to clear the Firefox cache

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Also, keep an eye out for any program that might be spiking up either Memory, Disk or CPU in Task Manager

How To Use Task Manager (Official Dell Tech Support)

https://youtu.be/aYtJ02tAAJc

3 Apprentice

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546 Posts

July 19th, 2020 14:00

Any other suggestions? It seems like these freezes are occurring more often now. Still with Firefox.

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