Inspiron

[AbdullahM]

So I have been having this problem for a while now. My Realtek Audio Speakers (InBuilt) show up in device manager but not on the device output menu in windows. I have tried uninstalling and disabling and reenabling the driver but it dosen't work. Here is my system information:

System Model G3 3590

Name Realtek Audio

Manufacturer Realtek

Status OK

PNP Device ID INTELAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_10280949&REV_1000\4&2AEB1472&0&0001

Driver C:\WINDOWS\SYSTEM32\DRIVERS\RTKVHD64.SYS (6.0.9313.1, 5.93 MB (6,214,000 bytes), 5/15/2022 2:35 PM)

OS Version: Version 10.0.19043 Build 19043

I hope you guys can help me fix this issue.

[cruckcnova]

Click f12 and select diaognostics, there run a full test, and at one point you will hear a beep from the speaker.

[AbdullahM]

I don't seem to have that option in the diagnostics menu. I went into diagnostics then went into the f2 menu to show all avaliable tests. I made a video that shows that. Maybe I am missing something...

Video Link

[XPS_Man]

Most probably issue is with hardware. 

Do you get sound from Headphones ??

Reboot to F12 > Diagnostics > Quick Audio Test : This test runs without the need of windows drivers so it it's a software issue, speaker  would work here. If speakers do not sound here than it's hardware

once in windows open supportassist run custom test on speakers only. Check if you get sound. 

 Supportassist > Troubleshooting > I want to troubleshooting my PC > Scan a specific piece of hardware > Speakers.