DukeNuk3m
1 Copper

Re: Support Assist Not installing

Same exact thing happening here too. Dell G7 15

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Sly D
1 Copper

Re: Support Assist Not installing

This solution worked on my 3647.  Nice job DellFarmer!

DellFarmer is right: Dell needs to come up with a uninstaller so you don't have to use a third party utility to perform a deep scrub of the registry and files.  

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DukeNuk3m
1 Copper

Re: Support Assist Not installing

So after trying Dellfarmer's fix, it worked for me as well. I just had to make sure I really got in there and cleared all those registry files. Hopefully there won't be problems in the future like this when trying to update SupportAssist.

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Abscission
1 Copper

Re: Support Assist Not installing..

SOLVED!
Thank you DellFarmer. After weeks of trying every workaround, DellFarmer's answer solved my issue. (see page two of this thread!) Anyone on this thread looking for the answer that gentleman has it! Do it!

Berlin
Tags (1)
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Moina
1 Copper

Re: Support Assist Not installing

I am also having same issue. don't know what happened to Dell. Please any one help us

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Bulletstorm
1 Copper

Re: Support Assist Not installing

You are a genius; followed your advice and it worked straight away

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cgmejia
1 Copper

Re: Support Assist Not installing

Robert,

I'm also having issues with the Dell Assist software. It's not going past the initial "loading pc optimization tools". I tried downloading the installer again but it still stuck. I tried repairing the software and some file is missing. 

My laptop is XPS 15 9560

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AdgeTimick
1 Nickel

Re: Support Assist Not installing

Hey @DellFarmer, will uninstalling SupportAssist via Revouninstaller cause me to lose all of the data about my system updates, crashes, etc. that is saved within SupportAssist itself? 

Thanks!

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Highlighted
Jaunin
1 Nickel

Re: Support Assist Not installing

Hello,
I just followed your method with RevoUninstaller Pro 4.0.1.
But the installation is still not done.
The PC is a Precision T7500
Sincerely.
Denis

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allstarMeister
1 Copper

Re: Support Assist Not installing

anyone have a solution to install supportassist on a newly formatted laptop, and get the error "error validating resources" can't install drivers without it!??
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