josan420
1 Nickel

Temperature of over 90C while playing games

I have purchased a new Dell G5 15 5587 about 2 months ago. Everytime I start to play Far Cry 5 temperature rise from 45° C to 90° C after just 5 min of gaming. At first I was playing the game on High Setting but later I changed it to Normal but still temperature remain aroung 90°C and sometimes even 95°C.

I am worried as its Gaming Laptop and after just 5 min of gaming it become so hot that you can't even keep your finger more than 5 sec on some of parts of laptop.

Is it normal? Please Help.

My laptop has

  • i7-8750H Processor (6-Core, 9MB Cache, up to 4.1GHz w/ Turbo Boost)

  • 8GB ram

  • NVIDIA(R) GeForce(R) GTX 1060 with 6GB GDDR5 graphics memory

Tags (2)
39 Replies
nicbst
1 Copper

Re: Temperature of over 90C while playing games

Same issue here. If I disable turbo, it is better temperature wise, but still locks up after a few minutes of gaming.

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josan420
1 Nickel

Re: Temperature of over 90C while playing games

How can i Disble Turbo?

 

I can see how much Dell care about this issue. Not even a single reply from Dell. I will start leaving Negative review of DEll G5 series everywhere on the internet. They call it gaming Laptop but they <Profanity removed> after 5 min of gaming with temperature reaching over 95 C

ejn63
5 Rhenium

Re: Temperature of over 90C while playing games

Dial back the video settings - Far Cry 5 has some stiff hardware recommendations, and your system is decidedly at the very low end for gaming.

 

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josan420
1 Nickel

Re: Temperature of over 90C while playing games

  • i7-8750H Processor (6-Core, 9MB Cache, up to 4.1GHz w/ Turbo Boost)

  • 8GB ram

  • NVIDIA(R) GeForce(R) GTX 1060 with 6GB GDDR5 graphics memory

Are you sure its low End for PC games? Its Dell's Gamin Laptop G5 series. I don't any other Gaming laptop on dell's Site thats better than this one in Terms of hardware specification except one with 16GB RAM.

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ejn63
5 Rhenium

Re: Temperature of over 90C while playing games

This is still and entry-level gaming system - Far Cry 5 recommendations are more in line with the Alienware 17 system, which is an upper-end gaming machine better suited to Far Cry.

Recommended:

  • CPU: Intel Core i7-4770 @ 3.4 GHz | AMD Ryzen 5 1600 @ 3.2 GHz or equivalent.
  • OS: Windows 7 SP1, Windows 8.1, Windows 10 (64-bit versions only)
  • VIDEO CARD: NVIDIA GeForce GTX 970 or AMD R9 290X (4GB VRAM with Shader Model 5.0 or better)

This would be a match for the requirements 

https://www.newegg.com/Product/Product.aspx?Item=9SIA24G7DS5016&cm_re=alienware_1070-_-9SIA24G7DS501...

 

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josan420
1 Nickel

Re: Temperature of over 90C while playing games

Sorry but I just Played Battlefield 4 and temprature soar to 90C in just 2 min. and 85C to Civilization IV. 

I don't think its normal...

GoJo23
1 Copper

Re: Temperature of over 90C while playing games

Does lowering the screen brightness help minimize the heat in that middle spot near the screen and above the fn keys? 

Also check out this link: https://youtu.be/yNt9L3BWOFo

Tags (2)
Every single chassis will have different results. This is a hard CPU to keep in the "sweet spot". But I love it! What's that Overlay you keep asking? Click this link! https://www.youtube.com/watch?v=N2xABgzp_1w&t=15s
David_5
1 Copper

Re: Temperature of over 90C while playing games

Hi,

I also have this laptop (i7 8750h, 1060 6gb) and I have the same problem, I tried undervolting but in games like Watch Dogs 2 and PUBG it does not help, I still have throttling. The CPU reaches 100 degrees and is constantly 90+. With turbo boost it does not go over 70, but this comes at a big performance cost, if I limit it to 3.0 Ghz it stays cool at 70, but performance is still affected, I was thinking about bringing it in service, but I am not sure if this would help. I called the customer support and they said to bring it in service, but after reading forums, I realized that many laptops with this CPU, including ones from other manufacturers have this issue, has anyone managed to fix it?

Re: Temperature of over 90C while playing games

Hey,

My 1 month old G5 (i7 8750h, 1060 6gb) has the same problems with overheating of CPU during games. The temperature goes to 90-99 degrees and then temperature throttling kicks in but it obviously does not help enough so after a while power throttling turns on a which results in massive FPS drop (clock drops from 3,90 to 0,80).

I alleviated this by undervolting my CPU by -0,150 V and it reduced temp. by 15-20 degrees so now while gaming temps are around 75-85 degrees C. There is no temperature throttling nor power throttling so this is an improvement.

I need to point out that XTU kinda **bleep** and undervolting does not stick after a restart (after sleep its still on) even though if you open it up after restart it still shows -0,150V. If you look at the the voltage value on the left of the graph and you see it is around 1,300 V then its not undervolted. Set it to 0 and apply, and then back to your undervolt value (-0,150 V) and apply and it should fix it.

On attached snip I marked when I undervolted with an arrow, a little before that is gaming without undervolt and a liitle after is gaming with undervolt. The game is Fallout 4, but similar situation is with other games too (Battlefield 1, Arma 3, ...)

CPU gaming undervolt.PNG

I also think it might be a CPU issue because of laptops from other developers who suffer from similar issues, so I am waiting for a software fix from Intel or Dell, if this is not the case then only thing that would help would be a repaste of CPU...