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This app is not compatible with this device 'MY DELL'
My device DELL G3 5390 purchase date 3 November 2019 I want to download the application MY DELL from the store gives me this application is not compatible with this device and it is the requirements of the application to be the dell device of the G Series or Inspiron and Windows 10 x64 and that the purchase date of the device after September 2018 and all of this is available
Please reply ...
DELL-Jesse L
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16.7K Posts
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March 18th, 2020 08:00
AhmadFaoura,
Make sure that you have Windows 10 updated on your computer to the latest version. Also, click here for My Dell.
AhmadFaoura
2 Posts
1
March 18th, 2020 08:00
I have already updated Windows
Luis Pinto
2 Posts
0
June 6th, 2020 23:00
I have the same problem my laptop its a g3 3590
Luis Pinto
2 Posts
0
June 6th, 2020 23:00
I have the same problem, did you solve it already?
Diego70
1 Message
0
June 18th, 2020 21:00
I have the same problem. I have an Inspiron 3593.
WarrenHu
1 Message
0
July 1st, 2020 05:00
Windows 10 Pro version 1909 is updated app - still not compatible from app store
hangok
1 Message
0
July 12th, 2020 02:00
Same problem on G3 3500..
jaywai
1 Message
0
July 12th, 2020 06:00
I have same issue with my Inspiron 7590.
lewton
1 Message
0
July 24th, 2020 07:00
Same thing here, any solution yet?
running a XPS 15 7590
VivianWright
1 Message
0
November 17th, 2020 19:00
Application to use enjoyed. Can replace version to use.
Mahendravarman
1 Message
0
August 22nd, 2021 12:00
I also have same issue in DELL G5 15 5500
XPS_Man
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2.4K Posts
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August 22nd, 2021 21:00
Start >> RUN >> REGEDIT :
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store"
Double Click on StoreContentModifier and change value to Dell_Inspiron
You don't need to mention model number like 5500, 5520 Just Dell_Inspiron
Reboot
open CMD as admin and Type
WSRESET.EXE
Wait for a few minute and windows store would launch automatically. Search for My dell/Del mobile connect
DELL-Cares
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January 10th, 2022 07:00
We have reached out to you via private message. Please check and write back for assistance.
Hannan1253
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January 10th, 2022 07:00
Did you fix it