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2 Bronze

This app is not compatible with this device 'MY DELL'

My device DELL G3 5390 purchase date 3 November 2019 I want to download the application MY DELL from the store gives me this application is not compatible with this device and it is the requirements of the application to be the dell device of the G Series or Inspiron and Windows 10 x64 and that the purchase date of the device after September 2018 and all of this is available 

 
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Community Manager
Community Manager

AhmadFaoura,

 

Make sure that you have Windows 10 updated on your computer to the latest version. Also, click here for My Dell.

 

 

 

 

 


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2 Bronze

I have already updated Windows

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1 Copper

I have the same problem, did you solve it already?

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1 Copper

I have the same problem my laptop its a g3 3590

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1 Copper

Windows 10 Pro version 1909 is updated app - still not compatible from app store

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1 Copper

I have the same problem. I have an Inspiron 3593.

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