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1 Copper

VIRUS

Hello. 

What is the best thing to do? I have G7 dell laptop, and I obtained ransomware virus, specifically msop virus. 

The hackers want $980 for the encrypted file. All my files are encrypted and I cannot open it. What to do? Can the dell tech provide support for this? 

Please. Thanks

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1 Reply
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5 Rhenium

Re: VIRUS

Welcome to the Dell Community 

Removal Guides.

https://www.bleepingcomputer.com/virus-removal/

Best regards,

U2

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