I bought a 2017 Dell Inspiron 300 series Windows 10 preinstalled in February & after 6 weeks it started freezing (especially iTunes), programs opened & closed spontaneously, the laptop would just freeze. ALL of the screens of death. Windows 10 Family edition 64 bits. UEFI. Windows 10 & all drivers drivers are up to date. F2 startup menu claims no hard drive. No boot device detected F2 startup menu claims no hard drive. Hard drive crashed & new Western Digital external drive which was supposed to be continuously saving was actually only going thru the motions. The light was blinking but no saving. NEED info on hard drive. Dell replaced it but it only lasted 2 months. Same problems. Mouse driver update = it no longer works. 'net says it's a common Windows 10 problem. Touchpad is iffy, 50/50 it might respond. From there I discovered online that my hard drive issues are widely shared & possibly/probably caused by glitches with Windows 10. Dell customer service is telephone only for Canada & the line is terrible. It keeps cutting out & dropping calls. NOT my phone's fault since it's the only # I've called with this cell to have this problem. Long distance (India). Don't care where support is but iChat removed from Dell Canada site? So much easier but now forced to waste more time hunting answers online. Dell customer care/tech support = replace hard drive & no help with mouse.
Command Prompt via Dell usb Windows 10 recovery stick:
FixBoot= I/O error
FixMbr = I/O error
ScanOS = successful but no Windows found so it fails
RebuildBcd = I/O error
BootMgr = I/O error
chkdsy = Windows cannot run disk checking on this volume because it is write protected. All found "solutions" failed.
Restoring from official Dell Windows 10 usb 8 GB = Drive Space is too small. Solutions online to fix this issue are a bust.
Tried ALL 'net solutions but nothing works. Any help? Thnx