Inspiron

Last reply by 05-02-2020 Solved
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2 Bronze

Windows 10 stuck in welcome login page

Sir my system is Inspiron 15 3000 series, my windows 10 screen stuck on welcome login page and cursor continuously processing. Even Supportassistant os recovery shows OS_boot_failure and repair fails on 20% , startup repair gives log as DMAlertlistener.proxystub.dll not proper 

What possible measures should I take?

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7 Thorium

Boot to the Dell diagnostics (F12 at powerup).  Run an extended diagnostic on the hard drive, which I suspect you will find has failed.

 

No , hardware diagnostic run successful

If that's the case, and the repair fails, it's time to reload Windows.

https://www.dell.com/support/article/en-us/sln297920/reset-or-reinstall-windows-10-on-your-dell-comp...

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