1 Copper

Windows update 1709 not working - Inspiron 13

When I do a search in these forums for "Windows Update 1709" I see a number of different comments about problems. So I'll just add mine.

I got forced an upgrade the other day, and when it rebooted, right after the Dell logo, the whole screen went blank. Occasionally, when I clicked the touchpad I would get a brief flash of  a screen of white noise, but it was not repeatable in any regular way.

So, I went back to the previous version (1703) and everything worked again. At that time I didn't know how to prevent an upgrade, so it happened again. And again, the same thing happened. And again, I went back to the previous version. 

I learned that I could turn off the automatic upgrade by disabling the service, so I've done that.

Who is responsible for fixing this? Microsoft or Dell?

Inspiron 13-7359

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3 Replies
5 Rhenium

Re: Windows update 1709 not working - Inspiron 13

You cans postpone feature updates on the Settings-Updates Advanced Settings.  That should keep it at bay for a couple of months.

I don't have an experience with the 7359 but maybe someone else will have.

XPS 9365, Inspiron 7567 Gaming, Inspiron 7779, XPS One 2720
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2 Bronze

Re: Windows update 1709 not working - Inspiron 13

Hi, may i know how did you turn off the auto upgrade and did it work? Because i turned off my windows update but it keeps popping up everyday and i have to turn it off everyday

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7 Thorium

Re: Windows update 1709 not working - Inspiron 13

Do you have the latest video driver installed?



Also the latest UEFI BIOS update?


Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads

#IDoNotWorkFor Dell
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