stozk
1 Nickel

Re: audio renderer error

The problem now persists for months. It wasn't an issue last year, I got my 9370 a year ago. 

It doesn't happen on my 9550, both devices have latest Bios, drivers and Windows (10 Pro) updates installed.

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GatSlinger
1 Copper

Re: audio renderer error

Restarting Windows 10 is not a practical solution. 

Having bought a new machine from you and installed the latest BIOS and windows updates it is unacceptable that something as basic as playing audio does not work.

Not impressed. 

The lack of response to this problem does not reflect well on Dell.

Will not be buying another dell laptop, and will advise others not to either.

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Moderator
Moderator

Re: audio renderer error

Gatslinger,

Click the link below for resolving the renderer error in Windows 10.

Fix: Audio Renderer Error in YouTube on Windows 10

 

 

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April15
1 Copper

Re: audio renderer error

Same problem. New Xps13.

After several long sessions with Dell's attempts to fix, they finally told us to send it back. We did. They returned it to us with a new operating system, drivers, etc. Worked fine. For a couple of weeks. Now back to the same old.

This is our second xps13. The first one, now about three years old, works like a dream --- which is why we bought this one. 

Time for a refund?

 

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Moderator
Moderator

Re: audio renderer error

Shoun0305,

You can click the link below and follow the information listed.

Audio renderer error, Please restart your computer error on YouTube

 

Click my name and private message me the pc service tag number as well as your registered name, email address, and phone number.

 

 

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?
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