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black screen after graphic card installation
I have dell inspiron 15 3537 with a 2gb amd radeon 8670 graphics card. I installed driver for it. During the installation my laptop froze at 98%. I waited for half an hour for it to work. I had no other option except wait for either the installation to complete or my laptop to shut down after 0% battery. It shut down due to low battery. When charged it and booted it again, it is giving me black screen after showing the windows 10 logo. There is no other response I am getting by pressing any keys.
Mary G
2 Intern
2 Intern
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20.1K Posts
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June 7th, 2020 10:00
Dell customizes laptop drivers for your exact model. If you installed the drivers from AMD, go to Dell Downloads and install the Dell drivers that came with laptop. (2015) https://www.dell.com/support/home/en-us/product-support/product/inspiron-15-3537/drivers
Laptop drivers are rarely if ever updated, but if there are updates they must come from Dell.