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dell inspiron 15 5520 battery not charging

I'm currently struggling with an issue on my dell inspiration. I can't tell you which one, but I know it's from 2015. I took an hour trip home where my laptop was working just fine, but now, whenever I plug it in it won't charge (well the light that indicates it is charging is not on) and it is dead. I knew it was going to be dead, but now I don't know how to fix this. Anyone have anything that I can do to fix this. Also the adapter connecting the wall plug to the computer is on. 

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ejn63
4 Ruthenium

Re: dell inspiron 15 5520 battery not charging

Unplug the adapter from the system.  Is the LED on?  If not, the adapter is bad;  replace it with a new OEM Dell adapter.

If the LED is ON, does it stay on when you plug in the system end?  If yes, press F2 at powerup and see if the adapter is recognized.  If it is, but the battery won't charge, the battery is bad.

If NO, the LED goes out -- or if the LED stays on but the system doesn't recognize the adapter (shows unknown at setup screen -- F2 at powerup), replace the adapter with a new OEM Dell unit.

If that doesn't solve the problem, replace the DC power jack:

https://www.parts-people.com/index.php?action=item&id=12031

And if that doesn't fix the issue, the mainboard is bad.  Replace the system board.

 

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