So my dell laptop's battery is stuck at 0% charge and I'll have it plugged in overnight but in the morning it will still be at 0% charge so is it a bad battery? I cannot connect to the internet and wi-fi status ipv4 and ipv6 have no access and I'm wondering can a bad battery cause it? it is Windows 10
The system is from 2011. Chances are the battery will need to be replaced. You can run the diags on the battery by following the information below. The system needs Windows 10 drivers for the hardware to work properly and that also includes the network settings. Unfortunately, Dell does not have any Windows 10 drivers for this computer.
The updated content for ePSA is now available as a separate module.
Graphical User Interface.
Automatic Default Operation- runs test on all devices, allowing a user to interrupt and select any device.
Checks the Master Boot Record for readiness to boot into a full OS environment.