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dell the hardware detected is not supported by this idt soft

Hi,

 

Please advise how to resolve audio problem in my Laptop.  The taskbar volume window shows a "x" in red which say no audio output device is installed.  Tried solving the problem with Support Asst & by installing updated IDT software package downloaded from Dell.  However, while installing it says "dell the hardware detected is not supported by this idt software package".

 

Kindly assist.

 

Regards / Dinesh

 

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