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Last reply by 06-28-2021 Unsolved
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2 Bronze
2 Bronze
261

delll 7567 Laptop won't turn on unless plugged in

Laptop won't turn on unless plugged in.  I know that battery has more than 55%  charge but  when i restart laptop it comes at login page and shot down unexpected and won't turn on unless plugged in the adapter. 

Something else I figured out is that my original battery voltage was 11.1v, but the new one is 11.4

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7 Gold
254

Is the new battery a genuine Dell battery?




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243

I don't know

how can i check that

237

Well, maybe you press it too weak. I got the problem a few weeks ago, Then yesterday I got mad and pres it SUPER STRONG even I not plugged in. Then it works.

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