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January 13th, 2022 17:00

error messages on my dell g3 15 inch laptop

I start it up go to internet for a few minutes and the computer shuts off with a blue screen with different error codes and its very hot think theres a over heating problem!!!

 

7 Technologist

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12K Posts

January 13th, 2022 18:00

Very possibly a thermal shutdown. Can you post the error code/s?

3 Posts

January 13th, 2022 18:00

there was another one but can't remember it but laptop getting really hot don't think the fans are working correctly

3 Posts

January 13th, 2022 18:00

error codes where:

IRQL_NOT_LESS_OR_EQUAL

SYSTEM_SERVICE_EXCEPTION

7 Technologist

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12K Posts

January 14th, 2022 05:00


@Media1179 wrote:

error codes where:

IRQL_NOT_LESS_OR_EQUAL

 

A number of causes listed here including registry corruption or RAM problems.

 

SYSTEM_SERVICE_EXCEPTION


For this error try this page for suggestions. The interesting one is a possible problem on the HDD files.

Also run diagnostics (tap F12 immediately at boot) and watch for RAM or drive errors. Just curious, have you tried a clean install of Windows yet?

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