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insipiron 5567 bad computer

I am wondering how many people have 5567 laptops that have to be fixed, can't be fixed and dell won't help? I bought this laptop in May 2017 and it hasn't worked right for months. Dell won't take it back though there are critical process errors. don't buy this piece

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Community Manager
Community Manager

Re: insipiron 5567 bad computer


Hi pizzed,

Thanks for posting.  Apologies that your system is not working as you expected.

Unfortunately, systems that are over 30 days from invoice date can not be returned for a refund, but you can take advantage of the warranty that was purchased with the system.  Most new purchases have a 1 year warranty. 

Your post does not state what issues you are having with the computer, if you would like to post them here, perhaps the users on the Forum can help figure out what's going on.  Or, if that's not an option, then you can troubleshoot with Dell Tech Support.  You can contact Tech Support at 1-800-624-9896  or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm

Dell-Robert P
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To help us troubleshoot, please send us the Dell service tag number via a private message
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