Mine freezes too and that too randomly about every 20 minutes. Given 12 GB RAM and 8th Gen Intel i5, I expected it to run smoothly but find it too sluggish and productivity sapper. I mainly use it via citrix receiver and that freezes constantly
I have exactly the same issue... Any solution? Mine freezes too and that too randomly about every 20 minutes. Given 16 GB RAM and Intel i7, I expected it to run smoothly but find it too sluggish and productivity sapper.
Have the exact same issue. the amount of problems this laptop has gave me is absolutely ridiculous. I think it happens when using the touchpad or mousepad. I saw this post hopefully this will resolve the issue.
also I should mention this computer is absolute trash. If I'm being honest, they should give everybody who bought that model a refund or a computer that actually works.
GosJG
1 Message
0
August 27th, 2018 07:00
Mine freezes too and that too randomly about every 20 minutes. Given 12 GB RAM and 8th Gen Intel i5, I expected it to run smoothly but find it too sluggish and productivity sapper. I mainly use it via citrix receiver and that freezes constantly
Vape
1 Message
0
October 3rd, 2018 01:00
I have exactly the same issue... Any solution? Mine freezes too and that too randomly about every 20 minutes. Given 16 GB RAM and Intel i7, I expected it to run smoothly but find it too sluggish and productivity sapper.
Jaden950
8 Posts
0
November 22nd, 2019 10:00
Have the exact same issue. the amount of problems this laptop has gave me is absolutely ridiculous. I think it happens when using the touchpad or mousepad. I saw this post hopefully this will resolve the issue.
https://www.dell.com/support/article/us/en/19/sln308055/inspiron-5570-5770-cursor-movement-may-become-sluggish-or-freeze-when-the-ac-adapter-is-connected?lang=en
Jaden950
8 Posts
0
November 24th, 2019 20:00
also I should mention this computer is absolute trash. If I'm being honest, they should give everybody who bought that model a refund or a computer that actually works.
minsam
105 Posts
0
November 25th, 2019 01:00