Anyone have this issue with the 7000 series inspiron 2 in 1s?
Where the speaker and audio jack sound crackles without the power plugin?
I went I far as to ship it to dell to fix and now its back in my procession, and still i have this problem. Now I am starting to wonder if this is a known defect due to the small batter.
Yes I even played with power management to set for performance and not battery safer, still some crackling.
Any help would be greatly appreciated.
Thanks for posting. Apologies that your system is not performing as expected.
There are several factors that may cause noisy audio. Here is some troubleshooting things you can try:
Update the BIOS to the latest available version
Update Realtek Audio driver for the last version available
Uninstall Dell Support Assist and Dell Support Assist Remediation
Uninstall Smartbyte application
Run the ePSA test and the audio test, see if you can hear the beep of the speakers on both sides
Try running the Microsoft audio troubleshooter
Open the MaxxAudio PRO Embedded Software
Select the PLAYBACK option, then Activate the options "Noise reduction" and "renew"
Then Set the MaxxBass to 10 ~ 15%, Details in 7% ~ 10%, Width in 5% ~ 7% and Click Save
Please send me a Private Message and provide your system service tag number
as well as your name, address, phone number and email address for further support
assistance if it is needed.