Inspiron

Last reply by 10-17-2021 Solved
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2 Bronze
2 Bronze
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inspiron 13 INSPIRON 7386 intel pinning dll error

Hi,

due to update (dell / ms) have received the error:

How to Resolve Intel® Optane™ Memory Pinning Error: 'Unable to load...

 Dell REFERRED me to s/w support which is $99. Maybe someone here can help. I have nerve disease can't type

 

 

Solution (1)

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2 Bronze
2 Bronze
1248

sorry,

couldn't find my post.

A dell technician fixed it remotely via the registry.  Other methods did not work.

THANK YOU

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Moderator
Moderator
1360

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.


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If still under warranty, click the "Get help now" icon on the right to start a live chat session. Currently only available in the USA.

6 Indium
1330

Welcome to the Dell Community @XtanyaX

Can this help???

https://www.dell.com/community/XPS/Intel-Optane-Memory-Pinning-error/m-p/7424877#M37943

Best regards,

U2

1322

<Service Tag removed>

<Express service code removed>

sorry

1320

Hi,

Thank you for reaching out to us. We’d be glad to look into this for you right away. Before we proceed, we strongly recommend that you remove the Service Tag from the public post for security reasons. Also, as our interaction would involve sharing sensitive information, please private message us so that we can start working toward a resolution.

Geoffrey


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1287

Hi,

 

We are waiting for your reply. Feel free to contact us anytime. We are here to assist you.

Geoffrey


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5 Tungsten
1258

  • UNINSTALL Intel Optane Software

Start >> Type: Control Panel >> Launch Control Panel >> Programs and Features >> You should see a specific Intel Optane Software Component  >>  Click on Intel Optane Software  >> Click Uninstall >> Restart PC

2 Bronze
2 Bronze
1249

sorry,

couldn't find my post.

A dell technician fixed it remotely via the registry.  Other methods did not work.

THANK YOU

1247

Thank you for sharing this update, glad to see that the issue has been resolved. 


Social Media Support

#IWork4Dell
Find your Service Tag


If still under warranty, click the "Get help now" icon on the right to start a live chat session. Currently only available in the USA.

427

Esto es sencillo de solucionar amigo tan simple como llevar tu versión de Directx a la última.

Puedes hacerlo desde este articulo: descargar DirectX última versión con esto podrás solucionar tus problemas y cualquier otra dll que falte en tu sistema operativo tanto como en juegos y programas. aunque también puedes descargarte individualmente el archivo dll que te falte pero lo mas recomendable es actualizar directx de esta manera te evitas estar descargando cada vez que te pida algún archivo dll.

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