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jorodrigues
1 Copper

touchpad saltando

Tenho um notebook inspiron 15 gaming 7567 e faz umas semanas que notei que o touchpad está saltando para fora, mais do lado esquerdo. Até aperto para voltar ao normal, mas logo já está assim novamente. Não sei se está descolando apenas ou se algo está "inchando" por baixo, provocando a elevação. Como solucionar?

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1 Reply
JOcean
5 Rhenium

Re: touchpad saltando

If the touchpad problem looks like this video then it is a swollen battery. In which case remove the battery as soon as possible and discard it in an eco friendly manner. If you leave it in the system it can permanently damage the system and it is a safety hazard. You will have to replace the battery with a new genuine Dell battery. If the system is still under warranty, call Dell tech support for assistance.




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