Integrated Data Protection Appliance(IDPA/PPDP)

Last reply by 06-30-2022 Solved
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DEPLOYMENT failures and questions

The goal of this discussion is to provide a place for any initial IDPA/PPDP Deployment- planning, questions or issues.

This will be a work in progress and we welcome questions and contributions from all.

Lets get started...

Dell Professional Services (PS) normally does initial Deployments of IDPA/PPDP and is the best resource for planning and preparation before the Deployment.

Contact your Account Manager to get the process started, or if you need help we can assist to get it started.

*Since Dell PS normally does the Deployments, some references provided in this discussion may not be visible to all.

First, here is a reference to help with pre-deployment preparation:

Please ensure you have run Network Validation Tool (NVT) before beginning deployment.
https://support.emc.com/kb/522703


This Discussion will be focused more on Deployment failures (Support team) rather than planning and preparation before Deployment (PS team).

We will be adding to this, but here is a start for DP4400...

DP4400 Common Depolyment Failures Guide
https://www.dell.com/support/kbdoc/en-us/000023166/dp4400-common-depolyment-failures-guide


To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks


DELL - Rod K
#IWork4Dell
Principal Engineer, Technical Support, Data Protection Division

Solution (1)

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Replying to mark TOTAL OF ALL PREVIOUS POSTS IN THIS DISCUSSION as the SOLUTION.

But please continue to post any questions/comments.


DELL - Rod K
#IWork4Dell
Principal Engineer, Technical Support, Data Protection Division

View solution in original post

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Continued from previous....

Here are more references for DP4400 Deployment failures:

 

IDPA: DP4400: Deployment might get stuck at 7% due to VCSA not being deployed | VCSA displays message "Failed to configure the Network"
https://www.dell.com/support/kbdoc/en-us/000033636/idpa-dp4400-deployment-might-get-stuck-at-7-due-t...

 


How to change DP4400 internal IP addresses that conflict with customer network with a fresh from factory configuration
https://www.dell.com/support/kbdoc/en-us/000023230/how-to-change-dp4400-internal-ip-addresses-that-c...

 


IDPA 4400 Installation fails at 7% with NTP Time Synchronization Issue
https://www.dell.com/support/kbdoc/en-us/000039680/idpa-4400-installation-fails-at-7-with-ntp-time-s...

 

IDPA DP4400 version 2.4 ACM wizard fails with error: IP address w.x.y.z already in use
https://www.dell.com/support/kbdoc/en-us/000049539/idpa-dp4400-version-2-4-acm-wizard-fails-with-err...

 

DP4400 - Deployment - Configuring License FAILED : Configuring Protection Storage
https://www.dell.com/support/kbdoc/en-us/000163000/dp4400-deployment-configuring-license-failed-conf...

 

IDPA DP4400 SMTP IP Address in ACM User Interface Reports IP Address is invalid/not reachable during deployment when ping is disallowed
https://www.dell.com/support/kbdoc/en-us/000053432/idpa-dp4400-smtp-ip-address-in-acm-user-interface...

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks


DELL - Rod K
#IWork4Dell
Principal Engineer, Technical Support, Data Protection Division

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Continued from previous....

 

This describes how to do initial config for DP5x/8x models using ssh tunneling if customer switch is having connectivity issues intially:
The below link is available to Dell Partners only.


Deployment KB: How to perform IDPA ACM Initial Network Config Setup remotely via IDPA Switch Mgmt. IP - IDPA DP 5X/8X


https://www.dell.com/support/kbdoc/en-us/000157563/

 

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks


DELL - Rod K
#IWork4Dell
Principal Engineer, Technical Support, Data Protection Division

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671

 

Continued from previous....

 

IDPA deployment failed with error "Reverse lookup failed"

https://www.dell.com/support/kbdoc/en-us/000060380/idpa-deployment-failed-with-error-reverse-lookup-...

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks


DELL - Rod K
#IWork4Dell
Principal Engineer, Technical Support, Data Protection Division

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671

Continued from previous....

 

IDPA: Password cannot start with a hyphen


https://www.dell.com/support/kbdoc/en-us/000033696/idpa-password-cannot-start-with-a-hyphen

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

 


DELL - Rod K
#IWork4Dell
Principal Engineer, Technical Support, Data Protection Division

Moderator
Moderator
672

Continued from previous....

 

IDPA Deployment Fails with Failed to Clone Virtual Machine


https://www.dell.com/support/kbdoc/en-us/000039768/idpa-deployment-fails-with-failed-to-clone-virtua...

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks


DELL - Rod K
#IWork4Dell
Principal Engineer, Technical Support, Data Protection Division

Moderator
Moderator
672

Continued from previous....

 

IDPA installation fails at 5% - FAILED: Starting vApp configuration


https://www.dell.com/support/kbdoc/en-us/000040887/idpa-installation-fails-at-5-failed-starting-vapp...

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks


DELL - Rod K
#IWork4Dell
Principal Engineer, Technical Support, Data Protection Division

Moderator
Moderator
672

Continued from previous....

 

Integrated Data Protection Appliance (IDPA): Deployment of IDPA on DP5300 fails with: -ddadapter.DataDomainPlugin: Failed to execute: elicense update


https://www.dell.com/support/kbdoc/en-us/000082121/integrated-data-protection-appliance-idpa-deploym...

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks


DELL - Rod K
#IWork4Dell
Principal Engineer, Technical Support, Data Protection Division

Moderator
Moderator
672

Continued from previous....

 

IDPA : Unable to Proceed from General Settings Page, Timezone Drop-down is not populated


https://www.dell.com/support/kbdoc/en-us/000081518/idpa-unable-to-proceed-from-general-settings-page...

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks


DELL - Rod K
#IWork4Dell
Principal Engineer, Technical Support, Data Protection Division

Moderator
Moderator
670

Continued from previous....

Here is a earlier post in this forum from @varna in 2019 but I think can still be helpful (just keep in mind some details may be outdated)

https://www.dell.com/community/Integrated-Data-Protection/DP4400-Common-Depolyment-Failures-Guide/m-...

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks


DELL - Rod K
#IWork4Dell
Principal Engineer, Technical Support, Data Protection Division

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