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December 16th, 2021 13:00

DEPLOYMENT failures and questions

The goal of this discussion is to provide a place for any initial IDPA/PPDP Deployment- planning, questions or issues.

This will be a work in progress and we welcome questions and contributions from all.

Lets get started...

Dell Professional Services (PS) normally does initial Deployments of IDPA/PPDP and is the best resource for planning and preparation before the Deployment.

Contact your Account Manager to get the process started, or if you need help we can assist to get it started.

*Since Dell PS normally does the Deployments, some references provided in this discussion may not be visible to all.

First, here is a reference to help with pre-deployment preparation:

Please ensure you have run Network Validation Tool (NVT) before beginning deployment.
https://support.emc.com/kb/522703


This Discussion will be focused more on Deployment failures (Support team) rather than planning and preparation before Deployment (PS team).

We will be adding to this, but here is a start for DP4400...

DP4400 Common Depolyment Failures Guide

<ADMIN NOTE: Broken link has been removed from this post by Dell>


To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

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181 Posts

January 20th, 2022 15:00

Replying to mark TOTAL OF ALL PREVIOUS POSTS IN THIS DISCUSSION as the SOLUTION.

But please continue to post any questions/comments.

Moderator

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181 Posts

December 16th, 2021 15:00

Continued from previous....

Here are more references for DP4400 Deployment failures:

 

IDPA: DP4400: Deployment might get stuck at 7% due to VCSA not being deployed | VCSA displays message "Failed to configure the Network"
https://www.dell.com/support/kbdoc/en-us/000033636/idpa-dp4400-deployment-might-get-stuck-at-7-due-to-vcsa-not-being-deployed-vcsa-displays-message-failed-to-configure-the-network

 


How to change DP4400 internal IP addresses that conflict with customer network with a fresh from factory configuration
https://www.dell.com/support/kbdoc/en-us/000023230/how-to-change-dp4400-internal-ip-addresses-that-conflict-with-customer-network-with-a-fresh-from-factory-configuration

 


IDPA 4400 Installation fails at 7% with NTP Time Synchronization Issue
https://www.dell.com/support/kbdoc/en-us/000039680/idpa-4400-installation-fails-at-7-with-ntp-time-synchronization-issue

 

IDPA DP4400 version 2.4 ACM wizard fails with error: IP address w.x.y.z already in use
https://www.dell.com/support/kbdoc/en-us/000049539/idpa-dp4400-version-2-4-acm-wizard-fails-with-error-ip-address-w-x-y-z-already-in-use

 

DP4400 - Deployment - Configuring License FAILED : Configuring Protection Storage
https://www.dell.com/support/kbdoc/en-us/000163000/dp4400-deployment-configuring-license-failed-configuring-protection-storage

 

IDPA DP4400 SMTP IP Address in ACM User Interface Reports IP Address is invalid/not reachable during deployment when ping is disallowed
https://www.dell.com/support/kbdoc/en-us/000053432/idpa-dp4400-smtp-ip-address-in-acm-user-interface-reports-ip-address-is-invalid-not-reachable-during-deployment-when-ping-is-disallowed

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

Moderator

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181 Posts

January 3rd, 2022 07:00

Continued from previous....

 

This describes how to do initial config for DP5x/8x models using ssh tunneling if customer switch is having connectivity issues intially:
The below link is available to Dell Partners only.


Deployment KB: How to perform IDPA ACM Initial Network Config Setup remotely via IDPA Switch Mgmt. IP - IDPA DP 5X/8X


https://www.dell.com/support/kbdoc/en-us/000157563/

 

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

Moderator

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181 Posts

January 3rd, 2022 13:00

Continued from previous....

 

Integrated Data Protection Appliance (IDPA): Deployment of IDPA on DP5300 fails with: -ddadapter.DataDomainPlugin: Failed to execute: elicense update


https://www.dell.com/support/kbdoc/en-us/000082121/integrated-data-protection-appliance-idpa-deployment-of-idpa-on-dp5300-fails-with-ddadapter-datadomainplugin-failed-to-execute-elicense-update

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

Moderator

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181 Posts

January 3rd, 2022 13:00

Continued from previous....

Here is a earlier post in this forum from @varna in 2019 but I think can still be helpful (just keep in mind some details may be outdated)

https://www.dell.com/community/Integrated-Data-Protection/DP4400-Common-Depolyment-Failures-Guide/m-p/7300345#M6

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

Moderator

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181 Posts

January 3rd, 2022 13:00

Continued from previous....

 

IDPA Deployment Fails with Failed to Clone Virtual Machine


https://www.dell.com/support/kbdoc/en-us/000039768/idpa-deployment-fails-with-failed-to-clone-virtual-machine

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

Moderator

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181 Posts

January 3rd, 2022 13:00

Continued from previous....

 

IDPA installation fails at 5% - FAILED: Starting vApp configuration


https://www.dell.com/support/kbdoc/en-us/000040887/idpa-installation-fails-at-5-failed-starting-vapp-configuration

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

Moderator

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181 Posts

January 3rd, 2022 13:00

Continued from previous....

 

IDPA : Unable to Proceed from General Settings Page, Timezone Drop-down is not populated


https://www.dell.com/support/kbdoc/en-us/000081518/idpa-unable-to-proceed-from-general-settings-page-timezone-drop-down-is-not-populated

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

Moderator

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181 Posts

January 3rd, 2022 13:00

Continued from previous....

 

IDPA: Password cannot start with a hyphen


https://www.dell.com/support/kbdoc/en-us/000033696/idpa-password-cannot-start-with-a-hyphen

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

 

Moderator

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181 Posts

January 3rd, 2022 13:00

 

Continued from previous....

 

IDPA deployment failed with error "Reverse lookup failed"

https://www.dell.com/support/kbdoc/en-us/000060380/idpa-deployment-failed-with-error-reverse-lookup-failed

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

Moderator

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181 Posts

January 4th, 2022 14:00

Avamar Proxy Deployment fails on Avamar at 50% progress with message "Waiting for Networking. Networking timeout". Duplicate IP address being used for Avamar Proxy deployment

https://www.dell.com/support/kbdoc/en-us/000168596/avamar-proxy-deployment-fails-on-avamar-at-50-progress-with-message-waiting-for-networking-networking-timeout-duplicate-ip-address-being-used-for-avamar-proxy-deployment

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

Moderator

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181 Posts

January 4th, 2022 14:00

IDPA: IDPA Deployment fails at 36% or 45% with error "FAILED: Configuring Protection Storage. Error: Unable to ping gateway server x.x.x.x using the IP address x.x.x.x configured on the ethVx network interface of the Protection Storage server. "


https://www.dell.com/support/kbdoc/en-us/000173831/idpa-idpa-deployment-fails-at-36-or-45-with-error-failed-configuring-protection-storage-error-unable-to-ping-gateway-server-x-x-x-x-using-the-ip-address-x-x-x-x-configured-on-the-ethvx-network-interface-of-the-protection-storage-server

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

Moderator

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181 Posts

January 4th, 2022 14:00

IDPA 2.3 Deployment fails with historical database error on Data domain


https://www.dell.com/support/kbdoc/en-us/000045905/idpa-2-3-deployment-fails-with

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

Moderator

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181 Posts

January 4th, 2022 14:00

IDPA: IDPA deployment for DP8800 fails at 63% with error "Failed: Configuring Protection Storage. Error: Failed to enable file system of data domain after reboot"


https://www.dell.com/support/kbdoc/en-us/000170183/idpa-idpa-deployment-for-dp8800-fails-at-63-with-error-failed-configuring-protection-storage-error-failed-to-enable-file-system-of-data-domain-after-reboot

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

Moderator

 • 

181 Posts

January 4th, 2022 14:00

IDPA: IDPA deployment fails at 44% on Data Domain with error "FAILED: Configuring Protection Storage. Error: Failed to add interface"


https://www.dell.com/support/kbdoc/en-us/000168920/idpa-idpa-deployment-fails-at-44-on-data-domain-with-error-failed-configuring-protection-storage-error-failed-to-add-interface

 

To be continued.....

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

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