Integrated Data Protection Appliance(IDPA/PPDP)

Last reply by 05-10-2022 Unsolved
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How to use iDrac to check the health of IDPA / PPDP

 

Hardware component of any system is the most important component which need to be checked periodically and ensure they are in optimal and health status.

We have three options to check the health of the PPDP:

  1. ACM Health Tab
  2. IDRAC Health Status.
  3. Rapid Upgrade checker

 

ACM Health Tab

Customers can directly log in to ACM using the credentials to check the health status of the system.

 

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Select the event to know more information  

 

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Using iDRAC

Checking the health of the hardware is important, PPDP has IDRAC inbuilt which can also help in reviewing the health of the system. We recommend customers check hardware health periodically to avoid hardware related issues.

 

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Once logged in you can see the system and storage health option on the dashboard.

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Selecting each option would bring up a new screen with the status of different components.

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You can further select individual components.

Example 1: DIMM’s

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Example 2: Cooling

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Storage health is another important category which needs to be checked.

 

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In this example, all drives are showing healthy, If there are any failed drives. Log a support ticket immediately to get assistance.

 

 

 

 

Rapid Upgrade Checker:

Community page: How to use Rapid Upgrade Checker utility 

Instructions: https://www.dell.com/support/kbdoc/000196100

Video (8 mins): https://www.youtube.com/watch?v=Cn1WFaYcpoc

 

Menna Sobieh

Social Media and Communities Professional

Dell Technologies| Enterprise Support Services

#Iwork4Dell

 

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