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Patch 210178 failing
Hi all,
I'm attempting to install the latest OneFS patch (210178) on our test cluster and it is failing for me:
scratch-1# isi upgrade patches list
Patch Name Description Status
----------------------------------------------------------------------------
patch-205289 This patch prevents XSS in legacy OneFS WebUI Installed
patch-207787 This fix upgrades Apache to 2.2.34 Installed
patch-208294 This patch provides a fix for OpenSSL, OpenSSH and... Installed
patch-210178 This patch provides a fix for OneFS Failed
----------------------------------------------------------------------------
Total: 4
I'm running OneFS 8.0.0.5. I tried uninstalling, rebooting and reinstalling but get the same failed result. Does anyone know if there are any logs I can look through? Any suggestions on how to fix this? Has anyone successfully installed 210178 on their cluster?
Thanks!!
philippspohr
107 Posts
0
November 13th, 2017 07:00
I did some tests with my test cluster and there seems to be a limit that you cannot install more than three patches. I tried different orders of installing the four patches for OneFS 8.0.0.5 but always the last one failed. Did you try to install patch-210178 as the last one in order?
Maybe that point should be addressed to the DellEMC support.
ZBoT
38 Posts
0
November 13th, 2017 08:00
Yes that would have been the last patch I installed and the fourth. I always install them in chronological order based on release date.
ZBoT
38 Posts
0
November 17th, 2017 06:00
I found the following in /var/log/isi_pkg
2017-11-17T09:19:10-05:00 <3.3> scratch-1 isi_pkg[7606]: install_checks: Error: Cannot realpath all the files in 'patch-208294'. It is likely not fully installed. Please either fully install it or delete it before installing any additional patches.
I tried uninstalling patch-208294 and reinstalling. I get the same error above anytime I try to install any patch after 208294 is installed. So I think it is something with patch-208294 and not patch-210178.
Has anyone encountered this "Cannot realpath all the files" error before?
Yan_Faubert
117 Posts
0
November 20th, 2017 08:00
I'd recommend you open a ticket with support. Indeed an issue was found with patch-208294 and it has since been pulled from the support download site. A new version of the patch should be available in the coming day(s).
ZBoT
38 Posts
0
November 20th, 2017 08:00
I did end up opening a case. It's ongoing now. I also noticed patch-208294 has been pulled as well. I will post the outcome once the case is complete. Thanks!
Yan_Faubert
117 Posts
1
November 21st, 2017 06:00
I was told an updated patch-208294 should be published today on support.emc.com. I just checked and it's not there yet so perhaps check again later today or tomorrow morning.
ZBoT
38 Posts
0
November 21st, 2017 08:00
patch-208294 is back on support.emc.com now. Unfortunately it hasn't changed. It's checksum is the same as the old version of the patch before they removed it:
scratch-1# sha256 patch-208294.tgz
SHA256 (patch-208294.tgz) = e285588561cc67fa14583f0c8f24337a854e4e7888dac37eb8e8deac61731ca8
Even though there is a new checksum listed on the support website:
457e9d7aa9b175c0121ffcd6b0a287e7f1840dec64fadd868a1fa590c69a6380
So either they posted the old file by accident or it hasn't properly "propagated" through their support site yet. I'll try again in a hour or two.
Yan_Faubert
117 Posts
0
November 22nd, 2017 05:00
I checked this morning and the new patch is there. I downloaded it and sha256 matches what is posted.
yfvm-800x-1# sha256 patch-208294.tgz
SHA256 (patch-208294.tgz) = 457e9d7aa9b175c0121ffcd6b0a287e7f1840dec64fadd868a1fa590c69a6380
yfvm-800x-1# ls -latr patch-208294.tgz
-rw------- 1 root wheel 4792155 Nov 22 08:52 patch-208294.tgz
ZBoT
38 Posts
0
November 27th, 2017 05:00
EMC support emailed me back and said the new version of patch-208294 was available (as we already knew). I downloaded and it installed. I'm able to uninstall/install patches after so this seems to have resolved the issue.