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doudoujack
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2 Simple warranty questions

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Hello Dell Community,

I own a Dell XPS 13 9360R received with Windows. I'm a linux user.

My first question is: is warranty still valid if I format the whole drive and install only Ubuntu?

If not, what partition do I have to keep (ie. Dell support, recovery etc)?

My second question: I received the laptop with German (QWERTZ) keyboard, however I would like a US one. Does it affect the warranty if I change the keyboard?

Thank you in advance.

Best,

Edouard

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Moderator
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RE: 2 Simple warranty questions

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Hi Edouard,

No, your warranty will still be valid unless the changes you make are directly responsible for the malfunctioning of the computer.

However, if the computer does develop a fault you might be asked to return it to it's original configuration for troubleshooting purposes.


DELL-Alasdair R
Social Media Support
#IWork4Dell
I'm based in the UK and I'm usually available Monday to Friday 10am-5pm GMT (BST)
Get Support on Twitter @DellCaresPro


1 Reply
Moderator
Moderator

RE: 2 Simple warranty questions

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Hi Edouard,

No, your warranty will still be valid unless the changes you make are directly responsible for the malfunctioning of the computer.

However, if the computer does develop a fault you might be asked to return it to it's original configuration for troubleshooting purposes.


DELL-Alasdair R
Social Media Support
#IWork4Dell
I'm based in the UK and I'm usually available Monday to Friday 10am-5pm GMT (BST)
Get Support on Twitter @DellCaresPro