prem_142
1 Copper

2 out of 3 USB ports not working - Dell Inspiron N4010 What is the Resolution...???

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i'm using inspiron n4010 2 weeks ago, the USB port to the right side stopped working completely. And just today i noticed the USB port at the back has also stopped working. I now only have the left side port working and fear that may seize to work soon.i tried almost everything like update my Chipset Driver, removing the USB root hubs In device manager  under USB controller, bios update, and also run custom usb test in dell support center sw.. overall usb result also passed.. please help me..... 

REGARDS 

PREMNATH S A

INDIA

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Sagardev
1 Copper

RE: 2 out of 3 USB ports not working - Dell Inspiron N4010 What is the Resolution...???

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Hello PREM,

I also have the same problem in dell Inspiron 3521

It is Solved by this steps:-

1. Go to Device Manager.

2. Universal Serial Bus controllers.

3. Select yellow error icon <i got Yellow erroe icon in Intel(R) Series/C216 Chipset Family USB Enhanced Host Controller - 1E26>

4. Double click in it a box seen select Driver from the top of the box and click on the Disable option and disable it.

5. And again undisable it it may start to work. <it start in my Inspiron 3521, also need not to restart>

Hope this will be usefull for you and others Having this Problem.

Thank You.

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8 Replies
prem_142
1 Copper

Re: 2 out of 3 USB ports not working - Dell Inspiron N4010 What is the Resolution...???

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EXCACTLY IM HAVING SAME PROB WAT IS THE SOLUTION

i'm using inspiron n4010 2 weeks ago, the USB port to the right side stopped working completely. And just today i noticed the USB port at the back has also stopped working. I now only have the left side port working and fear that may seize to work soon.i tried almost everything like update my Chipset Driver, removing the USB root hubs In device manager  under USB controller, bios update, and also run custom usb test in dell support center sw.. overall usb result also passed.. please help me.....

REGARDS

PREMNATH S A

INDIA

manoharan250
1 Copper

Re: 2 out of 3 USB ports not working - Dell Inspiron N4010 What is the Resolution...???

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Am having the exact problem.

what is solution ??

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Dell - Harish M
4 Tellurium

Re: 2 out of 3 USB ports not working - Dell Inspiron N4010 What is the Resolution...???

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Hi manoharan250,

Did you make any recent changes to the computer? Also check if USB port has power. (Connect a mouse and check if the light glows on the mouse)

Install the latest chipset and BIOS from the below link. If possible attach a snapshot of the device manager.

http://dell.to/10N6vqP

http://dell.to/180iRAB

Thanks and Regards
Harish M
#iworkfordell

To learn more about Dell Products, Services, and Drivers, click Here
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manoharan250
1 Copper

Re: 2 out of 3 USB ports not working - Dell Inspiron N4010 What is the Resolution...???

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Hi harish, Thanks for the reply. I will check it and post the result.

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manoharan250
1 Copper

Re: 2 out of 3 USB ports not working - Dell Inspiron N4010 What is the Resolution...???

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Hi harish, It was suddenly not working. I thought it was error in OS(Windows 7), so I reformatted and installed all the updated drivers. I installed the following drivers also. USB Port is having power supply( light glows on the mouse)

http://dell.to/10N6vqP

http://dell.to/180iRAB . It's not working.

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prajjwal1988
1 Copper

Re: 2 out of 3 USB ports not working - Dell Inspiron N4010 What is the Resolution...???

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Hi,

I also faced the same issue on my dell Inspiron.

The problem is that my USB driver got corrupted somehow and hence my laptop stopped detecting nay USB drive.

I found out that there is a driver that we need to re- install. But then again the problem is 

Dell N4010 does not have drivers for Windows 8 😞

So I needed to install it in compatibility mode.

I made a small article about this issue with snapshots.

http://www.placementyogi.com/articles/commonissues/Dell-Inspiron-N4010-Not-Detecting-USB-device-or-p...

This is an external link outside dell forum, I am not sure If I am allowed to do so but I cant write all the steps here:

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jbeidle
1 Copper

RE: 2 out of 3 USB ports not working - Dell Inspiron N4010 What is the Resolution...???

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Another possibility is a failed daughter card. This has turned out to be the case in my wife's N4010. Replacing the card fixed the problem.
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Sagardev
1 Copper

RE: 2 out of 3 USB ports not working - Dell Inspiron N4010 What is the Resolution...???

Jump to solution

Hello PREM,

I also have the same problem in dell Inspiron 3521

It is Solved by this steps:-

1. Go to Device Manager.

2. Universal Serial Bus controllers.

3. Select yellow error icon <i got Yellow erroe icon in Intel(R) Series/C216 Chipset Family USB Enhanced Host Controller - 1E26>

4. Double click in it a box seen select Driver from the top of the box and click on the Disable option and disable it.

5. And again undisable it it may start to work. <it start in my Inspiron 3521, also need not to restart>

Hope this will be usefull for you and others Having this Problem.

Thank You.

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